It’s our pleasure to welcome you:
We offer an exclusive and tailored-made service.
Cancellations are accepted with 2 working days' notice. Failure to cancel will result in the time booked being charged at the hourly rate. Cancellations at the last minute, or even without notice, create major inconveniences for the salon and take away the opportunity for other unexpected customers to use our services.
DELIVERY DELAYS:
over 15 minutes the session will not be guaranteed and will be charged at the hourly rate of the session.
PICK UP DELAYS:
over 15 minutes will be charged as per custody service starting from €10.
The owner must declare at the time of booking if the dog could put the operator or other dogs at risk. In this case it is the responsibility of the owner or the keeper of the dog to bring a rigid muzzle (art. 1 c.2 lett b. Gu n. 209/2013) that guarantees correct breathing and protects the animal's well-being as much as possible. The same will be applied where the operator deems it necessary.
